Ask the Crew Coach - our leadership Q&A column
This month our Crew Coach talks to a Captain about innovative ways to screen candidates in order to be more certain of their genuine personal strengths and skills.
I still have a few positions to fill in my team for the summer and I’m wondering if there is a kind of personality test or something similar I can give prospective candidates to find out whether they really are the kind of person they say they are? Sometimes people come across a certain way in interviews but when they actually join the team their true colours begin to show and we don’t have any time to make mistakes now, as it’s not always easy to replace people once the season has started.
There is indeed a secret weapon you can use in the art of hiring that will give you this information: personal profiling. These tools have existed in the corporate world for decades but are rarely used in the yachting industry, which is a shame as I believe it’s even more important to screen potential candidates when your team not only works together but also lives and often socialises together too.
Using personal profiling systems is like hiring with X-Ray vision: you see past the façade to the real person underneath and their true strengths and character traits are revealed.
Personality profiling was pioneered by Swiss psychologist Carl Gustav Jung and measures where they sit on the universal personality spectrum. It is not a measure of intelligence, it is a representation of their natural preferences and ability. Profiling provides a snapshot of the preferred behaviour that comes subconsciously to most people and reveals whether they are more likely to be thinkers and creative visionaries or practical doers and action takers, introverted analysts who prefer data and systems or extroverts who are bubbly and people focused.
Profiling your whole team can enable everyone to become much better at communicating with each other, as they begin to understand the different interaction styles of their co-workers and appreciate their individual differences as strengths. When you overlay the profiles of your full team you can also see where you have overlaps and where there are any gaps that might represent an inbalance in the skillsets you have onboard. Ultimately your team will be more robust, productive and successful if you have a broad spectrum of personality types onboard.
One of the most accurate and effective of these personality profiling platforms is Talent Dynamics, which is used as part of the exclusive onboard Team Performance Reviews service I provide to the Camper & Nicholsons managed and charter yachts as the in-house Crew Coach to their fleets. This system can also be used for individual profiling when hiring, or for private individuals seeking greater understanding of their own selling points when establishing their ideal career paths.
The results are determined with an online questionnaire (not a test as there can be no right or wrong answers when talking about personal preferences) and the results come in the form of an 18 page PDF outlining each individual’s unique qualities and how this information can be used to increase their personal performance and productivity.
In short, this is a highly effective way to ‘try before you buy’ when selecting key candidates.
For more information about Camper & Nicholsons International's in-house crew coaching programme and leadership training click here.